Augeo hiring Consultants - based in France

Attached to the Region South/West Europe, based in Gentilly near Paris, you will work on challenging technical and functional projects for our Customer accounts in France and in the neighboring countries.

You will integrate with a dynamic and experienced team, and you will work in an autonomous way, being in charge of the entire mission for our customer. You will start with studying the customer's technical and functional needs, and do the functional specification. You will then ensure the implementation of the solution by setting up and configuring Augeo, integrating the solution and perform training. You are good at proposing solutions, you know how to handle consultancy missions, taking the necessary decisions to meet our commitments in terms of cost, schedule and quality.

Pre-sales activities :
·     Technical and functional demonstrations of our company's products to customers and prospects
·     Analysis of customer's and prospect's requirements in order to be compliant with their demands
·     product presentation/demo during events (seminars, workshops, open houses, ..)

Consulting activities : 
·     Analysis of customer requirements and writing of functional and technical specifications.
·     Internal or External customer training (users, administrators, data model …)
·     On-Site implementations of solutions (Installations, configuration, custom development, testing, rollout…) respecting our company methodology.
·     Documentation of functional and technical projects.
·     Writing « Best practices ».
·     Updating customer databases and customer files

Candidate Profile
·    Education 'BAC+4/5' in computer science
·    Mastery of J2EE environment and SQL language (Oracle, SQL server)
·    Knowledge of Business Intelligence products (BusinessObjects, Crystal Reports, Qlikview)
·    Written and Spoken English essential
·    Possibility of business travel in France and neighboring countries

Contact
·    M. Gilles Delpoux
Director of Operations Europe
+33 1 46 10 15 10
Email : gilles.delpoux@augeo.com

Technical Support Engineer for Europe based in France

Overview
Augeo Software is a leading European Project and Portfolio Management (PPM) software vendor serving the needs of large enterprise customers (bank, insurance, automobile, pharmacy, large retailers, ...). As part of our growth strategy, we are looking for a technical Support Engineer for our French office. 

This is an exciting and broad role where you will help our customers getting the best value out of our products. The position is based in Gentilly near Paris in France.

Duties and Responsibilities
Support (2nd and 3rd level)
·    Receive and acknowledge and classify/prioritize support calls
·    Investigate support calls, run queries on the customer databases
·    Install test environments to reproduce bugs
·    Write small scripts to fix data problems
·    File bug reports and enhancement requests and follow-up on them with R&D
·    Participate in testing patches
·    Send fixes (patches, service packs) to customers and eventually help them to install them
·    Ensure communication between customers, consultants, R&D
·    Make our Knowledge base grow to ensure efficiency (FAQs, etc)

Qualifications and Skills
·    Acute sense of customer service, proactive, business aware and able to take on a high-level of responsibility to ensure customer satisfaction
·    Good understanding / previous experience with Project management / Resource management systems and tools
·    Enthusiastic, extrovert personality with excellent communication skills
·    Good written and spoken English and Dutch language skills – knowledge of French or German is a plus
·    You like to work within a small, international team and you consider this position as an opportunity to further evolve within the Company.
·    Curiosity, high capacity of self-training
·    Focussed, with a strong capability to manage the unexpected.

Experience
Ideally, you have gained your professional experience in the IT industry both in a functional or technical role. You are familiar with C/S and Web applications in complex network environments
A minimum of 2 years of technical experience working with the following products and technologies is highly appreciated:
·    DMBS : Oracle, MSSQL, PL/SQL (stored procedures, basic DB administration, tuning, security)
·    Web server environments (IIS, Apache) on Windows 2000 / 2003 platforms
·    J2EE application server environments (Tomcat, Websphere, BEA Weblogic, JBoss)
·    Crystal Reports development (Business Objects)
·    BI products (at least one tool like Business Objects, Qlikview, Cognos, Oracle Discoverer,…)

Salary and benefits
·    Dependant on education and experience
·    This is a full-time position (100%)

Contact
Christa Kleindienst
T +33 1 46 10 15 10
Christa.kleindienst[at]augeo.com
Tech Support Manager, Augeo Software

Technical Support Engineer for Europe | Augeo France

Overview
Augeo Software is a leading European Project and Portfolio Management (PPM) software vendor serving the needs of large enterprise customers (bank, insurance, automobile, pharmacy, large retailers, ...). As part of our growth strategy, we are looking for a technical Support Engineer for our French office. 

This is an exciting and broad role where you will help our customers getting the best value out of our products. The position is based in Gentilly near Paris in France.

Duties and Responsibilities
Support (2nd and 3rd level)
·    Receive and acknowledge and classify/prioritize support calls
·    Investigate support calls, run queries on the customer databases
·    Install test environments to reproduce bugs
·    Write small scripts to fix data problems
·    File bug reports and enhancement requests and follow-up on them with R&D
·    Participate in testing patches
·    Send fixes (patches, service packs) to customers and eventually help them to install them
·    Ensure communication between customers, consultants, R&D
·    Make our Knowledge base grow to ensure efficiency (FAQs, etc)

Qualifications and Skills
·    Acute sense of customer service, proactive, business aware and able to take on a high-level of responsibility to ensure customer satisfaction
·    Good understanding / previous experience with Project management / Resource management systems and tools
·    Enthusiastic, extrovert personality with excellent communication skills
·    Good written and spoken English and Dutch language skills – knowledge of French or German is a plus
·    You like to work within a small, international team and you consider this position as an opportunity to further evolve within the Company.
·    Curiosity, high capacity of self-training
·    Focussed, with a strong capability to manage the unexpected.

Experience
Ideally, you have gained your professional experience in the IT industry both in a functional or technical role. You are familiar with C/S and Web applications in complex network environments
A minimum of 2 years of technical experience working with the following products and technologies is highly appreciated:
·    DMBS : Oracle, MSSQL, PL/SQL (stored procedures, basic DB administration, tuning, security)
·    Web server environments (IIS, Apache) on Windows 2000 / 2003 platforms
·    J2EE application server environments (Tomcat, Websphere, BEA Weblogic)
·    Crystal Reports development (Business Objects)
·    BI products (at least one tool like Business Objects, Cognos, Oracle Discoverer,…)

Salary and benefits
·    Dependant on education and experience
·    This is a full-time position (100%)

Contact
Christa Kleindienst
T +33 1 46 10 15 10
Christa.kleindienst[at]augeo.com
Tech Support Manager, Augeo Software

Web 2.0 Hosted Application Support Engineer | Boulogne Billancourt, France

Overview

Augeo Software is a leading European Project and Portfolio Management software vendor serving the needs of large enterprise customers. As part of our growth strategy, we are developing an innovative Web 2.0 collaborative project management software platform targeted at enterprise users. 

We are looking for a team player with a strong technical background in systems and database administration that can help us build and launch a new Web 2.0 enterprise application. 
We work on a LAMP platform using Agile (Scrum) methodology. The work environment is fast-paced and suited to engineers who enjoy working with a responsive and highly productive new product development team.  The work language is English.  This product team is located in Boulogne-Billancourt (just outside Paris, France). 

Duties and Responsibilities

The role of the Hosted Application Support Engineer is to build, monitor and test the infrastructure of our hosted Software-as-a-Service (SaaS) environment. You will ensure maximum uptime of the hosted environment which includes production, staging, testing and development segments. This includes, but is not limited to ensuring the hardware is configured properly; is secure; is networked properly; is backed up per company standards; is monitored accordingly; and is tested to ensure operability.

• Responsible for LAMP system administration tasks in production, staging, QA and development environments
• Maintain DNS/Email/Backup services for a hosted application
• Constantly build tools and scripts to automate the installation and trouble shooting of the systems. Maintain multi-lingual Web sites on Linux servers running Apache, Typo3, and PHP
• Monitor and efficiently apply trouble shooting techniques to identify root cause for hardware and software related issues on any hosted system.
• Develop, collect, and analyze system performance metrics on a SaaS application
• Assist in developing performance tests for a SOA architected J2EE-based application using some of the latest Ajax technology.   

Qualifications and Skills

We are seeking an experienced and detail-oriented creative problem solver who can be effective in a small team environment while working autonomously at delivering high quality results.

• Strong TCP/IP and network engineering knowledge
• Self-starter able to proactively resolve issues and move project ahead with minimal input from manager.
• Strong troubleshooting skills
• Candidate must be attentive to detail and project planning.
• eam player able to collaborate effectively within the development team, with other employees and contractors.
• Must possess excellent verbal, written communications and listening skills
• Good knowledge of English required.

Experience

• Preferred experience with Nagios, Cacti, and SNMP
• Scripting language experience (Python, Perl, shell)
• Demonstrated experience with one or more of the following:

          •    Linux server administration
          •    Enterprise level backup administration
          •    NAS/SAN
          •    Routers, switches & load balancers
          •    MySQL administration
          •    Set-up and trouble shooting server class hardware

• Specific experience with Software-as-a-Service applications, stress and load testing are a plus
• Experience working in an agile (Scrum) environment is a plus

Contact

Augeo Software
+33 1 46 10 15 10
info@augeo.com

Web 2.0 Development Engineer / Java J2EE | Boulogne Billancourt, France

Overview

Augeo Software is a leading European Project and Portfolio Management software vendor serving the needs of large enterprise customers. As part of our growth strategy, we are developing an innovative Software-as-a-Service (SaaS) Web 2.0 collaborative project management software platform targeted at enterprise users.  We are seeking an experienced Web 2.0 engineer with Java / J2EE experience to work on both the server and presentation layers.

The ideal candidate would be a detail-oriented creative problem solver who can be effective in a small team environment while working autonomously at delivering high quality code. We work on a LAMP platform using agile (Scrum) methodology. The work environment is fast-paced and suited to engineers who enjoy working with a highly productive new product development team. The work language is English.  This product team is located in Boulogne-Billancourt (just outside Paris, France).

Duties and Responsibilities

• Implement a variety of project collaboration features including a project planning system, HTML based email notifications, project reports, RSS feeds and discussion forums
• Research and integrate a variety of Ajax-based components to support new feature/functionality
• Implement an Ajax-based application that is focused on ease of use and fast performance   
• Develop unit tests and execute a unit test of programs against design specifications along with performing integration testing to detect discrepancies, problems and weaknesses within the system.
• Work directly with the Augeo specifications and marketing teams on refining product requirements and translating them into working functionality

Qualifications and Skills

• Solid background in Java, object-oriented development, design patterns
• Good knowledge of relational databases, SQL, Hibernate or JDO
• 2-3 years of experience in Web Infrastructure & J2EE application development, using JSF, JSP, EJB, Java Servlet, JDBC, Java Message Service
• Technical expertise in support of Web Infrastructure and J2EE Application Servers including JBOSS, WebLogic, MySQL
• In-depth knowledge of browser technology (Firefox, IE, Safari) in support of thin client architectures
• Committed to using customer input to create product value
• Strong teamwork orientation and good interpersonal skills
• Very good knowledge of English
• BS in Computer Science (Bac+4/5), or related technical field is required

Experience

• Demonstrated experience in developing a browser-based,  enterprise-class application
• Wide range of work experience including user interface, middleware, and back-end design and implementation
• Experience working with small teams in a start-up environment
• Experience working in an Agile (Scrum) environment is a plus

Contact

Augeo Software
+33 1 46 10 15 10
info@augeo.com

Web 2.0 Development Engineer / Ajax / CSS | Boulogne Billancourt, France

Overview

Augeo Software is a leading European Project and Portfolio Management software vendor serving the needs of large enterprise customers. As part of our growth strategy, we are developing an innovative Software-as-a-Service (SaaS) Web 2.0 collaborative project management software platform targeted at enterprise users.  We are seeking an experienced Web 2.0 engineer with Ajax/CSS experience to work on the application User Interface. 

The ideal candidate would be a detail-oriented creative problem solver who can be effective in a small team environment while working autonomously at delivering high quality code. We work on a LAMP platform using agile (Scrum) methodology. The work environment is fast-paced and suited to engineers who enjoy working with a highly productive new product development team. The work language is English.  This product team is located in Boulogne-Billancourt (just outside Paris, France). 

Duties and Responsibilities

• Develop AJAX and JavaScript components for the application
• Implement detailed UI design and functional specifications in web pages using HTML, DHTML, AJAX and JavaScript
• Create high quality, professional Java Server Faces (JSF) Web pages enforcing site design and editorial guidelines including content/graphics optimization
• Create and maintain a series of Cascading Style Sheets that represent a Web 2.0 look and feel
• Work as a liaison with an external design team to help shape and tune the application's general look and feel as more features and functions are added

Qualifications and Skills

• Skilled at using HTML, DHTML, JavaScript and especially AJAX in Web applications
• Excellent knowledge of CSS usage for Web 2.0 enterprise applications
• Good knowledge of Java programming and Service Oriented Architected products
• Experience on the GNU/Linux platform and Web service implementation are a plus
• Strong teamwork orientation and good interpersonal skills
• Very good knowledge of English
• BS in Computer Science (Bac+4/5), or related technical field is required

Experience

• Proven experience using AJAX, DHTML and Java Script in multiple Web / Internet Software applications
• Experience working with JSF and J2EE are a plus
• Experience working in an Agile (Scrum) environment is a plus

Contact

Margaret Menzies
+33 1 46 10 15 10
Margaret.menzies@augeo.com
VP Engineering