Overview
Augeo Software is a leading European Project and Portfolio Management software vendor serving the needs of large enterprise customers. As part of our growth strategy, we are developing an innovative Web 2.0 collaborative project management software platform targeted at enterprise users.
We are looking for a team player with a strong technical background in systems and database administration that can help us build and launch a new Web 2.0 enterprise application.
We work on a LAMP platform using Agile (Scrum) methodology. The work environment is fast-paced and suited to engineers who enjoy working with a responsive and highly productive new product development team. The work language is English. This product team is located in Boulogne-Billancourt (just outside Paris, France).
Duties and Responsibilities
The role of the Hosted Application Support Engineer is to build, monitor and test the infrastructure of our hosted Software-as-a-Service (SaaS) environment. You will ensure maximum uptime of the hosted environment which includes production, staging, testing and development segments. This includes, but is not limited to ensuring the hardware is configured properly; is secure; is networked properly; is backed up per company standards; is monitored accordingly; and is tested to ensure operability.
- Responsible for LAMP system administration tasks in production, staging, QA and development environments
- Maintain DNS/Email/Backup services for a hosted application
- Constantly build tools and scripts to automate the installation and trouble shooting of the systems. Maintain multi-lingual Web sites on Linux servers running Apache, Typo3, and PHP
- Monitor and efficiently apply trouble shooting techniques to identify root cause for hardware and software related issues on any hosted system.
- Develop, collect, and analyze system performance metrics on a SaaS application
- Assist in developing performance tests for a SOA architected J2EE-based application using some of the latest Ajax technology.
Qualifications and Skills
We are seeking an experienced and detail-oriented creative problem solver who can be effective in a small team environment while working autonomously at delivering high quality results.
- Strong TCP/IP and network engineering knowledge
- Self-starter able to proactively resolve issues and move project ahead with minimal input from manager.
- Strong troubleshooting skills
- Candidate must be attentive to detail and project planning.
- eam player able to collaborate effectively within the development team, with other employees and contractors.
- Must possess excellent verbal, written communications and listening skills
- Good knowledge of English required.
Experience
- Preferred experience with Nagios, Cacti, and SNMP
- Scripting language experience (Python, Perl, shell)
- Demonstrated experience with one or more of the following:
• Linux server administration
• Enterprise level backup administration
• NAS/SAN
• Routers, switches & load balancers
• MySQL administration
• Set-up and trouble shooting server class hardware
- Specific experience with Software-as-a-Service applications, stress and load testing are a plus
- Experience working in an agile (Scrum) environment is a plus
Contact
Augeo Software
+33 1 46 10 15 10
info@augeo.com
